Return & Exchange Policy
At Gracious Scents, we guarantee your satisfaction with every purchase. If you're not completely happy with your product, simply reach out to us via WhatsApp at 03462104775 to start the return process.
Our return and exchange policy allows for returns within 14 days of order delivery. To be eligible for an exchange, products must be mostly unused, with at least 90% of the contents intact. We strive to process all requests efficiently, typically within 3 to 5 working days.
Please note that delivery fees for the original order are non-refundable, and customers are responsible for any shipping costs related to exchanges. However, in the case of damage or leakage, we will cover all delivery fees for the return or exchange.
To initiate your refund or exchange, please WhatsApp us at 03462104775 now!
Our return and exchange policy allows for returns within 14 days of order delivery. To be eligible for an exchange, products must be mostly unused, with at least 90% of the contents intact. We strive to process all requests efficiently, typically within 3 to 5 working days.
Please note that delivery fees for the original order are non-refundable, and customers are responsible for any shipping costs related to exchanges. However, in the case of damage or leakage, we will cover all delivery fees for the return or exchange.
To initiate your refund or exchange, please WhatsApp us at 03462104775 now!